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Frequently Asked Questions

Get clarity on how we work, what to expect, and how we can help you source with confidence.

How long does the sourcing and shipping process usually take?

Timelines vary by product and destination, but we provide a clear estimated schedule after our initial consultation.

What is the $200 consulting fee for?

This non-refundable fee covers the initial consultation, needs assessment, and preliminary supplier research for orders up to $10,000.

How do you ensure the quality of the products?

Our team in China conducts rigorous pre-shipment inspections and factory audits to ensure all equipment meets agreed specifications.

What is the difference between "Vehicle Search Pro" and "Ship-Only Express"?

Vehicle Search Pro is a full concierge service to find your vehicle. Ship-Only Express is for clients who have already purchased a vehicle and only need our logistics expertise.